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Who pays the mining/withdrawal/transaction fees?

When Buying Coins, the mining fees are included with the order as our fees are always transparently displayed to you. In rare cases, some are disproportionately expensive and unfortunately, we cannot cover the costs of all Cryptocurrency mining fees but not to worry, this will be detailed to you prior to processing your order.

When Selling Coins, a mining/withdrawal fee may be incurred by your wallet provider when you send your coins to us so always be wary of this. If we receive slightly less coins than what your order initially stated due to the mining fee being deducted, we can revalue your order accordingly.

What is a mining/withdrawal/transaction fee?

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