Last Updated: April 1st, 2022
This Cookie Policy explains how BC Bitcoin (“we”,“us” and “our”) use Cookies and similar technology when you visit our website located at www.bcbitcoin.com.
This policy covers our website, pages, features, content we own or operate and when interacting with advertisements or marketing emails, explaining what these technologies are used for and your rights to control our use of them.
If you have any questions about our use of cookies or other technologies, please email info@bcbitcoin.com.
What are Cookies?
Cookies are small text files, normally characterised by letters and numbers and are often encrypted. They are located in browser directories and downloaded onto your computer or device when you visit certain websites. Cookies are used to help users navigate websites efficiently and perform certain functions to enhance or enable site Services. Due to their core role and integration to websites, disabling cookies may prevent users from using or accessing certain features or services.
Why do We use Cookies?
When accessing our website, cookies may be placed on your computer or device. These technologies help us to understand which parts of our websites people have visited and interacted with.
We use first-party and third-party cookies to identify you as a BC Bitcoin customer and to customise our services, content, communication and advertising. We collect this information about your computer or other devices to mitigate risk, prevent fraud and to ensure safety and security.
We may place cookies from third-party service providers who may use information about your visits. Information collected by these providers is anonymised and used only for the purposes described in our contract for the improvement and development of our site. We do not control these third-party cookies or information stored and we advise looking at our third-party websites for more information on how these cookies are used.
What Types of Cookies do we use?
We use a variety of different types of Cookies when interacting with our sites which include the following:
• Strictly Necessary Cookies
These Cookies are essential for enabling the ability to navigate around our website and engage with our services. For example: remembering previous actions such as entered text, for security, logging in along with filing in forms.
• Functionality Cookies
These Cookies allow us to remember the choices you make on our website for improvement, personalisation and functionality. For example, remembering your username when you communicate with us via Tawk or log into your account.
• Performance/Analytics Cookies
These Cookies collect information about how you interact with the websites. For example, it collects information on the pages you visit and for instance if you see an error message.
• Session Cookies
We use Session cookies when you access our website as they allow us to link together the actions of a user during a Session. These cookies expire and no longer have any effect when you close your browser.
• Third-Party Cookies
We use Third-party cookies to improve our site and provide services such as our messaging service, along with analytics on user activity. Our service providers may place cookies on your device and generate anonymised data on how you use our site and services. Our service providers are prevented from using information received from our site other than for those described in the Terms of Service.
How Long are Cookies Held on my Device?
The length of time cookies will stay on your browsing device will depend on the type of Cookie. The amount of time spent on our website interacting with our services will also impact the length of time these cookies are valid and active on your device, as we use both persistent and session bound cookies.
Third-Party Cookies
We currently use third-party cookies from our service providers which may be placed on your device to enable additional services and analytics. These cookies enable us to provide our online messaging service along with assisting the development of our site through Google Analytics. All information received through our providers is anonymised statistical data.
If this Policy changes to include the use of additional Third-Party Cookies, we will notify yourself before implementing any changes to our services. Without enabling these cookies, you may not be able to access our services or features on our platform. Please find further information on the service providers that we use.
How to Manage Cookies
You can refuse to accept cookies from our website upon visiting our site for the first time. You may select the types of cookies you want to allow and those to reject. Rejecting certain cookies may inhibit access to certain features or services on our site, which may not function correctly.
You have the right to decide whether to accept Cookies and this policy. You can manage your preferences in relation to cookies on our site by selecting the Manage Settings feature at the end of this policy.
Removing Cookies
You can remove Our Cookies (or First-Party Cookies) stored on your browsing device by navigating to your browser settings and removing all Cookies and Site Data. Please note, if you set your browser to disable cookies, it may affect your experience and you may not be able to access certain features or secure areas of our site.
Updates to our Cookie Policy
We may update this Cookie Policy from time to time to reflect additional features and developments that have been implemented and to improve the functionality and user experience of the website. If we do make any changes, you will be notified when you first visit our website and can always refer to this policy and make changes to your Cookie Preferences with us, or in your browser settings at any time.
Dear valued BC Bitcoin UK Clients,
I hope this email finds you well. We are reaching out to inform you of some significant changes to our services that directly impact our operations within the United Kingdom. Regrettably, due to the recent regulatory developments introduced by the Financial Conduct Authority (FCA) and the implementation of the new Financial Promotions Regime, BC Bitcoin is no longer able to offer our services to clients based in the UK. This very difficult decision is in compliance with the regulatory framework and ensures that we uphold the highest standards of transparency and legality. You can view the FCA publication here: https://www.fca.org.uk/publication/finalised-guidance/fg23-3.pdf As a result, we would like to inform you of the following changes and provide guidance on how to manage your assets with BC Bitcoin:
1. **Service Termination for UK Clients:**
BC Bitcoin will no longer be able to accept new purchase orders from clients residing in the United Kingdom.2. **Continued Operation Outside the UK:**
Despite the changes within the UK, BC Bitcoin will continue to operate outside of the UK as normal. Our services will remain unaffected for clients in other regions.3. **Withdrawal of Assets:**
For our UK clients holding assets with BC Bitcoin, we want to assure you that your assets are secure. You have the option to safely withdraw your assets or exchange them to GBP or EUR and subsequently withdraw. We have streamlined the withdrawal process to ensure convenience for our clients.4. **Conversion of Assets:**
To convert your Holdings to fiat please log in to your BC Bitcoin account and submit a sell order for the amount of coin you hold with us. During the process you will shown how much you will receive and asked the bank details you wish to receive payment to. In addition, you can request the conversion by emailing info@bcbitcoin.com from your registered email address. If you encounter any issues or require assistance, our customer support team is ready to help you throughout the process.5. **Withdrawal Procedure:**
To initiate a withdrawal, please email your request to info@bcbitcoin.com from your registered email address. You may be asked some security questions to verify your identity. If you encounter any issues or require assistance, our customer support team is ready to help you throughout the process. These changes are effective immediately, and we appreciate your understanding and cooperation during this transitional period. We understand that this may be an inconvenience for our UK clients, and we sincerely apologise for any disruption this may cause. Thank you for being a valued part of the BC Bitcoin community. We are committed to providing you with a seamless experience as we navigate through these regulatory changes. If you have any questions or concerns, please do not hesitate to reach out to our customer support team at info@bcbitcoin.com Kind Regards