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What documents are accepted?

ID Document:

  • UK and EU: Passport or Driving License
  • Non-EU: Passport

Proof of Address Document:

  • Commonly accepted documents include a Bank or Council Tax Statement, Government issued document, or Utility Bill (Gas/Electric/Water/Broadband/Landline)
  • Please note that your Proof of Address document must be dated within the last 3 months and addressed to you in your current address. We cannot accept screenshots or scanned documents but can accept electronic documents (in .pdf format).

Selfie/Facial Scan:

  • A quick selfie that can be completed using a smartphone or webcam.
  • Please follow the instructions provided on screen and you shouldn’t have a problem. Please note that you may need to allow your browser/our website access to your camera for the facial scan to be completed. Please refer to your browser’s instructions on how to do this and if you feel you should, do not hesitate to turn of the access once the selfie is completed.
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